• Reply: #31329

    in topic Z-VRA’s unable to Power on
    in forum Support Q & A
    Jim W January 1, 1970 12:00:00 AM

    Did you upgrade ZVM to 9.5? It won’t work with ESXi 6.5.

     

    VMware vSphere – Support Matrix (zerto.com)

     

    Topic: Z-VRA’s unable to Power on

    in forum Support Q & A
    January 3, 2023 at 10:18 am
    Hi Team, looking for your assistance, in fixing this issue.  In a cluster ( vCenter – Esxi ) under 2 hosts we are unable install Z-VRA’s,  after spinning them they are trying to deploy, later some time unsuccess full and automatically deleted. Precaution Steps taken : Reboot the hosts couple of times. In the cluster Read More...

    Topic: VMWARE CBT broken after planned Zerto Move of VMs

    in forum VMware
    Russell Z February 4, 2022 at 2:48 pm
    We moved VMs to our other DC yesterday, and plan to move everything tomorrow night, and need to prevent this from happening.  Our backup software is complaining about the CBT being broken on the VM after the move with Zerto.  Why would this be happening?  How do we prevent this?  It’s not happening on all Read More...

    Topic: VMWARE CBT broken after planned Zerto Move of VMs

    in forum General Discussion
    Russell Z February 4, 2022 at 2:45 pm
    We moved VMs to our other DC yesterday, and plan to move everything tomorrow night, and need to prevent this from happening.  Our backup software is complaining about the CBT being broken on the VM after the move with Zerto.  Why would this be happening?  How do we prevent this?  It’s not happening on all Read More...

    Topic: Looking for upgrade path 7.5 to 9.0

    in forum Support Q & A
    Gregg T July 20, 2021 at 6:57 pm
    Current Production: 7.5 Update 2 Build 075206128 Replication: 7.5 Update 4 Build 075406019   I want to be able to upgrade our vmware from 6.5U3 tp 7.0U2 and need to first get Zerto up to the latest. Looking for the upgrade path required.  

    Reply: #28281

    in topic Restore to Different VMware Version
    in forum Support Q & A
    Ryan S January 1, 1970 12:00:00 AM

    Hi,

    Thank you for your answers Chris and Kalsang.

    So just to be sure I get this right, if I update to Zerto 8.5U2 which supports all there is to support including VM hardware version from 7 to 18, I can have my VMs on vm hw v18 on ESXi 7.0 hosts and replicate them with Zerto to DRC ESXi 6.5 hosts and Zerto will automagically convert replicated VMs to vm hardware 13 (as highest supported by recovery host)?

    Then after failover if I turn reverse protection, those recovery VMs would be automagically converted to vm hw 18 (as this time recovery host would be on ESXi7.0)?

    Am I getting this right?

     

    vm hardware version support on ESXi hosts

    https://kb.vmware.com/s/article/2007240

     

    Thanks,

    Robert

    • This reply was modified 4 years, 9 months ago by ryan.schader@fmb.com. Reason: added link to vm hardware version support on ESXi hosts

    Reply: #28279

    in topic Restore to Different VMware Version
    in forum Support Q & A
    Kalsang D January 1, 1970 12:00:00 AM

    Hi,

    This is Kalsang from Zerto.

    The following conversions are done to a protected virtual machine when it is recovered in the vCenter Server:
    • Virtual machines are recovered in vCenter Server with the highest hardware version supported by the vCenter Server host version under which the virtual machine is recovered.
    • A Generation 1 (Hyper-V) virtual machine is recovered in vCenter Server with BIOS with the highest supported hardware version.
    • A Generation 2 (Hyper-V) virtual machine is recovered in vCenter Server with EUFI. The host in vCenter must support hardware version 8 or higher.

    Review the following VMware KBs to determine the highest version of the vCenter/ESXi host version

    https://kb.vmware.com/s/article/2007240

    https://kb.vmware.com/s/article/1003746
    Depending on the highest version reported on the VMware KB, upgrade Zerto to the minimum version of the supported VM hardware version.
    For example:</p>
    ESXi 6.7 U2 supports up to VM Hardware version 15.
    Our interoperability guide indicates that it is supported from Zerto 6.5U4P1 and Zerto 7.0U2P2 in their respective version families, therefore if below those versions, upgrade Zerto.
    If the recovery hosts are at different ESXi versions and you receive an alert from Zerto and/or vCenter, then you can perform one of the following:
    a. Upgrade the recovery host to a version that supports the protected virtual machine hardware version.
    b. Change the recovery host to one that supports the protected virtual machine hardware version.

    Hope that helps.

    Best regards,

    Topic: 6.x to 7.x upgrade & MSSQL / VSS

    in forum General Discussion
    Rune H October 13, 2020 at 7:50 am
    Hi! We need to upgrade our Zerto 6.5 installation to 7.5. It’s running on VMware, and have a lot of Ms SQL Servers running. Do we need to install the VSS Agent on all server running MSSQL to get consistency in our databases? So far we haven’t used the VSS agent, and have not experienced Read More...

    Reply: #26573

    in topic Zerto live failover with VMs shutdown prior.
    in forum VMware
    Andrea Fabio M January 1, 1970 12:00:00 AM

    FYI this is for VMWARE. Zerto 6.5_v Update 4

    Topic: Regarding VM Serial Number

    in forum Support Q & A
    Swapan S June 24, 2020 at 12:02 pm
    Hello team, We are going to migrate our VMs (using Zerto 7.0) from vSphere 6.7 (with ESXi 6.0) to vSphere 6.7 (with ESXi 6.5) to a new Datacenter with new ESXi hardware. We get below details from VMs: C:\Users\xxxxxxx>wmic bios get serialnumber SerialNumber VMware-42 17 77 3e c9 67 bb e2-6f 09 af 9c 5c Read More...

    Reply: #25175

    in topic 7.0 compatibility with Windows 7
    in forum Support Q & A
    Matt M January 1, 1970 12:00:00 AM

    Thank you for the comment.  We actually do have a single Windows 7 VM being replicated Vmware to Vmware via Zerto 6.5.  Though it sounds like it doesn’t fall under support.  That said, I have found this to no longer be an issue since this single Windows 7 instance is being decommissioned.  Thank you.

    Topic: Zerto Upgrade Question

    in forum Self-Installation Questions
    Matt M May 18, 2020 at 5:31 pm
    I’m preparing to upgrade from Zerto 6.5 to 7.0.  It’s currently replicating part of our Vmware environment to our off-site data center.  I’m pretty sure I’ve covered all of the compatibility matrix info and it appears there should be no issue with upgrading to 7.0.  But is there any validation built into the upgrade that Read More...

    Topic: Zerto replication between vCloud 8.1 to vCloud 9.5

    in forum Support Q & A
    Kobi A April 27, 2020 at 7:45 pm
    Hello, we are looking to upgrade a version of the VMware vCloud in our sites from 8.1 (ESXi 6.0) to 9.5 (VMware ESXi 6.0.0), but we would like to know if we can upgrade one of those sites to vMware vCloud 9.5, so temporarily Zerto will replicate from one vCloud 81. to another running 9.5. Read More...

    Topic: Is Zerto 6.5 update 4 patch 1 supported with VMwar

    in forum Support Q & A
    Debdeep C April 14, 2020 at 2:12 am
    Is Zerto 6.5 update 4 patch 1 supported with VMware Vcenter 6.7 update 3f?

    Reply: #24537

    in topic upgrade zerto from 6.5 U4 to 8.0
    in forum Support Q & A
    Taiki S January 1, 1970 12:00:00 AM

    Thank you for your answer.

    I understood #2 and #3.

    Regarding #1 reply, Yes, I am looking into vmware benefit in parallel. Therefore, I would like to know Zerto benefit with vmware 6.7.

    I am guessing that Zerto 8.0 with vmware6.7 could be more stable or higher performance than it with vmware6.5 if Zerto8.0 is using vmware6.7 function which is not existing in vmware6.5.

    Also, there may be the case that Zerto8.0 with vmware6.7 is still in bug fix period. So I would like to know the recommendation from Zerto8.0 perspective at this time.