vSphere Plugin uninstall

  • Team T
    September 24, 2019 06:48:33 PM

    Posting this on behalf of David.Y

    Can the vSphere Plugin be removed by some other method than uninstalling the ZVM from the Windows server? (KB000001497)

     

    Santhosh D
    September 24, 2019 08:01:56 PM

    Hello David,

    Mike from Zerto here. There is no other way from a Zerto perspective to remove the plugin without uninstalling the ZVM. I would suggest contacting VMware for steps on how to remove a plugin.

    Amado G
    September 24, 2019 10:03:33 PM

    Thank you for the answer. I asked the question as the entire Zerto environment is being rebuilt after having torn it down to free much needed disk space at one site (all VRAs and VPGs were deleted). Before attempting contact with VMware, I powered-on the old ZVM virtual machines and uninstalled the Zerto application. One site completed without errors, the other presented the following: UnRegister vCenter plug-in Failed to un register plug-in

    Any suggestions?

    Tagged: 
    Elad D
    September 26, 2019 07:50:49 AM

    Hello David,

    Elad from Zerto here.

    You might have to reinstall the Zerto plugin. To do so, please use the solution steps in the following KB:

    https://www.zerto.com/myzerto/knowledge-base/removere-install-vcenter-client-plug-in/

    Amado G
    September 26, 2019 06:55:05 PM

    Thank you for the KB. Unfortunately, under Methods, UnregisterExtension does not exist. The vCenter is an older one (version 6.0.0.30500 Build Number 7977753).

    Also, retrying the install produces a warning, but only to verify the prior Virtual Manager was uninstalled. The installation then completed successfully.

The forum ‘Support Q & A’ is closed to new topics and replies.