• This topic has 1 reply, 1 voice, and was last updated January 14, 2020 by Matt M.

Can’t Login to Zerto Virtual Manager Web Client

  • Matt M
    January 13, 2020 10:56:01 PM

    When I attempt to login using my own credentials as I have done before, I receive this message: The credentials to access the hypervisor management tool are no longer valid and Zerto Virtual Manager must be updated with the new credentials.

    I inherited this system from someone who has left the company so my knowledge is limited.  Can someone shed light?  We’re using VMware and nothing has changed with regard to the VSphere user that is used to connect Zerto to VSphere.

    Thanks!
    MM

    Matt M
    January 14, 2020 05:29:16 PM

    Solution: Had to reapply the Zerto Admin user password in vCenter then run through the Reconfigure Zerto Virtual Manager wizard.  Not sure why but that seemed to have fixed it.

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