Zerto Account Issue – using HPE Login

  • Gerald D
    February 20, 2022 06:44:25 AM

    Hello,

    I work for HPE and have signed up for MyZerto account. I can log in, but I cannot log a support case as it keeps saying this:
    <p class=”lead”>You must be a Zerto customer or partner to access the Support Page.</p>

    We were unable to send your request; please reach out to Zerto Support for assistance
    This is an endless loop to nowhere. I cannot access the trainings that I have to do as I only can see the Foundation course. Can someone assist please.
    Ben N
    February 23, 2022 07:58:00 AM

    Hello Gerald,
    Ben from Zerto support here.

    Please contact our customer service team with this account issue.
    If you’re unable to open a new support case via myZerto, please review the phone and email contact information under the Support Options webpage.

    Have a nice day

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