This topic has 3 replies, 4 voices, and was last updated April 13, 2022 by David V.

Site disconnection between specific VRAs

Bud D
April 5, 2022 01:28:39 PM

Recent upgrade to VMWare 7.03, waited for the updated Zerto version. Completely un-installed and reinstalled Zerto. I have 3 production hosts (Host1, Host2, Host3) and two DR hosts (DR1, DR2). What I’m seeing is that I cannot create a VPG for a VM on Host2 going to DR2. When I do, the VPG immediately declares “Site Disconnect” Host1 or Host3 to DR2 is fine, and Host2 to DR1 is fine. I’ve tried re-creating the VRA on DR2, with no luck. There are not firewalls between them, and I’m not convinced its that, since all the other combinations work; it’s just when I try to protect a VM on HOST2 to DR2.

Where should I look to see what’s going on?

Chris R
April 6, 2022 08:21:39 AM

I would try and run connectivity tests between the VRA’s

this KB should help :

https://help.zerto.com/kb/000004785

If you are still experiencing issues, my next action would be to raise a support case to get the engineers to look at the logs

Tony W
April 7, 2022 11:23:57 AM

Bud, is one of the hosts running U3d? update ‘d’ is not supported and will break the VRAs.
David V
April 13, 2022 10:52:20 AM
We’ve experienced a similar issue.
- We upgraded ESXi to 7.0u3d
- It broke our Zerto 9.0
As per Zerto interop matrix (released APRIL 5!) and Zerto Support we’re required to:
- downgrade ESXi to 7.0u3c
- and upgrade Zerto to 9.0u3p2
Notes from our Zerto support case:
‘”At the moment due to the found issues, we support ESXi ver 7.0u3 since Zerto 9.0u3 patch 2.
The most recent interop matrix was updated by April 5th:
https://help.zerto.com/bundle/Zerto_Interoperability_Matrix/resource/Zerto_Interoperability_Matrix.pdfAlso, please, note that the supported [Zerto 9.0u3p2] build for [ESXi] 7.0 is 3c (build№ 19193900…) but not 3d (№19482537).”

Hope this helps, good luck.
Tagged: 7.0U3c 7.0u3d 9.0u3 patch 2 9.0u3p2

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