• This topic has 1 reply, 2 voices, and was last updated June 1, 2024 by .

Restore Marketplace Image VM Failure

  • Adam H
    February 16, 2024 03:36:37 PM

    We are getting the below error when attempting to restore a VM in an Azure to Azure recovery test indicating that additional information is needed when restoring a VM that was created using the marketplace. How do I inject this plan information in to the recovery process so Zerto can restore the VM?

    Protection group failover test. Failed: Failed to create VM servername-testingrecovery. Error message = ‘Error Message = Long running operation failed with status ‘Failed’. Additional Info:’Creating a virtual machine from Marketplace image or a custom image sourced from a Marketplace image requires Plan information in the request.

    In this case, this VM is an F5 appliance deployed from the Azure marketplace.

    June 1, 2024 09:03:56 PM

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