• This topic has 1 reply, 2 voices, and was last updated January 17, 2017 by Shashidhar K.

Microsoft Support

  • Dirk H
    January 12, 2017 09:11:47 AM

    Hi,

    when using Zerto, do I still have the possibility to make Microsoft Callsß In the past we had problems with MS when 3rd party software was used. I know, that there is no client instllaed on the MS machine.

    Kind regards.

    Shashidhar K
    January 17, 2017 03:38:52 PM

    Hi Dirk,

    This is more of a question for Microsoft, but keep in mind that if ZVR is suspected in troubleshooting, pieces (including simple VPG protection for the VM in question) or all can be removed from the environment without impact to the protected systems. Please ensure due diligence has been taken ahead of time to aid in bringing the ZVR environment back in place after troubleshooting has been completed.

    Thanks,

    Harry

    Follow me: www.twitter.com/HarrySiii

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