• This topic has 2 replies, 2 voices, and was last updated June 15, 2017 by Chris S.

Upgrade from 5.0u2 to 5.0u3 fails

  • Chris S
    June 7, 2017 04:48:27 PM

    Running VMWare at both production and DR sites.

    Currently running Zerto v5.0u2.

    Started the upgrade process to v5.0u3 and I was met with an error: “An error has occurred. MSI Error code:  -2147023271”

    I’m going to open a support ticket but I thought I’d pose the question here, in the event someone else has seen this error.

    Shashidhar K
    June 15, 2017 11:07:52 AM

    Thanks for your post, Matthew. I’m hoping you were able to resolve this through support?

    ~Harry

    Follow me: www.twitter.com/HarrySiii
    Chris S
    June 15, 2017 12:24:19 PM

    Yes – I must not have “run as administrator” the first time I ran the upgrade. That did the trick.

The forum ‘VMware’ is closed to new topics and replies.