• This forum has 884 topics, 1,646 replies, and was last updated July 5, 2024 by Aaron M.
    • Support Q & A
    • Changing the IP Address of vSphere within Zerto

      We recently changed the IP address of the vSphere server at the replication site & discovered Zerto did not like this as I couldn’t log into the ZVM. We reverted the vSphere server back to it’s old address & rebooted the ZVM & I can now log in but it still isn’t happy. How & […]

    • People: 2
      Replies: 1
    • April 26, 2022
    • Configuration of email alerts in Zerto

      Hi, I need to configure email alerts in Zerto 8.0 replication software. My company smtp server requires connecting to the SMTP server using a URL, id and password. Also connection is through TLS 1.2. Please advise how to configure the same in Zerto

    • People: 2
      Replies: 1
    • April 20, 2022
    • 9.0 VPG and LTR Question

      Hello Folks, If I wanted to have VM’s backup to a local LTR and a remote LTR I can add them to a “Remote DR and Continuous Backup” VPG and a “Local Continuous Backup” VPG and use One-To-Many? Any feedback would be appreciated as we want to have two separate LTR’s incase one goes bad. […]

    • People: 2
      Replies: 1
    • March 29, 2022
    • LTR Retention Set Expire Date Per VM

      Is there a way to determine when each of the existing restore points will expire for a VM that has been removed from a VPG? While going through the LTR restore process, the existing restore points are shown without any expiry date column so there is no way of knowing when they will expire. I’ve […]

    • People: 2
      Replies: 1
    • March 22, 2022
    • Two Zerto instances

      Hi All, We currently have one Zerto server used to replicate data to the Vendor 1. Now we’re planning to switch the replication to the Vendor 2 who has suggested to create another Zerto server for the new replication while we continue what we already have during the transition. Please advise if running two Zerto […]

    • People: 2
      Replies: 1
    • March 16, 2022
    • Zerto Upgrade

      Hi Zerto Team. I just want to confirm if there is downtime upgrading the Zerto version? Currently we have 7 VRA in our environmaent, based on the Zerto Upgrade procedure it says that if I have more than 5 VRAs, I will uncheck the automatic upgrade on the VRAs. May I know the procedure of […]

    • People: 2
      Replies: 1
    • March 7, 2022
    • exclude a disk while doing zerto replication

      Hi, I want to know if it is possible to exclude a disk or to protect a specific disk in zerto virtual replication . for e.g while protecting a vm in VPG  , I just wants to replication data disk or just want to replicate OS disk  not any data disk , it is possible […]

    • People: 1
      Replies: 0
    • March 4, 2022
    • Re-ip script

      can someone help, I’m doing a poc and have one vm inside a vpg and trying to test the failover re-ip script. on the DR ZVM I have my c:\scripts\failover_reip.ps1 script. which I’ve added to the post-recovery script on the vpg. I’m trying it work, the script is very simple and just changes the first […]

    • People: 2
      Replies: 1
    • March 2, 2022
    • Not All VRAs are compatible

      Can you PLEASE make the installer tell us which site has an out dated VRA? As a service provider this is extremely painful to get into a maintenance window to fail the pre-upgrade checker with a generic message that all VRAs are not compatible and it refuses to allow us to continue. We shouldn’t have […]

    • People: 2
      Replies: 1
    • March 2, 2022
    • Zerto Account Issue – using HPE Login

      Hello, I work for HPE and have signed up for MyZerto account. I can log in, but I cannot log a support case as it keeps saying this: <p class=”lead”>You must be a Zerto customer or partner to access the Support Page.</p> We were unable to send your request; please reach out to Zerto Support for […]

    • People: 2
      Replies: 1
    • February 23, 2022
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