• This forum has 884 topics, 1,646 replies, and was last updated July 5, 2024 by Aaron M.
    • Support Q & A
    • Zerto Installation With OVH cloud-provider

      Hello, I am using OVH ( french ) as a cloud provider to hosts my DataCenters . OVH provide a Zerto solution to establish a DR plan between two DC, for instance from OVH to OVH or from OVH to another cloud-provider. In the first case  ( from OVH to OVH ) , I don’t […]

    • People: 2
      Replies: 1
    • February 23, 2022
    • Disable Email Alerts

      Dear Sir/ Madam I am attempting to disable email alerts from our Zerto environment as the volume of alerts is extremely high. I’ve unchecked “Enable Send Alerts” box from Site Settings\ Email Settings\ Alerts and Reports but the emails continue to flood in.Are there any other steps we need to take to disable email alerts? […]

    • People: 2
      Replies: 1
    • February 23, 2022
    • We were unable to send your request

        When i try to support access, i get the below message, then when i click on the link, it loops me back to the myzerto home page and then loops me back to same page and error We were unable to send your request; please reach out to Zerto Support for assistance Can someone reach […]

    • People: 2
      Replies: 1
    • February 2, 2022
    • Show a warning message again

      People, good afternoon! Could you tell me how I can re-enable a warning message after checking the box “do not show again”? I was editing a VPG and, accidentally, checked the box, but I need the warning message to always appear for others to be warned. Its that possible? Thanks!

    • People: 2
      Replies: 1
    • January 26, 2022
    • how to renew subscruption license

      My customer is dark site account, they have one quoestion about how to renew subscription licesne because they cannot have internet connection to renew license when the subscription license is expired.

    • People: 2
      Replies: 1
    • January 24, 2022
    • Zerto Cloud Manager logs

      We have a Zerto Cloud Manager version 8.2 Update 2 installation. The log files folder in the “program files” application directory for the installation is taking up nearly 40GB of space. The log files only go back about 6 days. Is this normal and if so, is there any way to reduce the logging level […]

    • People: 2
      Replies: 1
    • January 21, 2022
    • Long Term Retention with cloud storage

      We are currently using Zerto to replicate to Azure for DR.  I would like to eliminate or reduce other backup tools from our environment by using Zerto with Long Term Retention.  For testing I deployed a Server 2019 VM and created a repository on a ReFS volume with deduplication activated.  It has been working great […]

    • People: 7
      Replies: 7
    • January 12, 2022
    • Zerto 7.5

      I have logged a case to obtain zerto 7.5 bundle but have noticed that possible in the forum someone may help me out. I am currently on 7.0 and need to get to at least 8.0 and probably 8.5, but cant get there without 7.5. I dont care what version of 7.5 I just need […]

    • People: 2
      Replies: 1
    • December 29, 2021
    • Zerto Virtual Manager SMTP authentication

      Hello, we are using Zerto Virtual Manager v8.5 and want to configure the email settings. Our SMTP server requires SMTP authentication and TLS/SSL. Where can we configure this? We can’t find the options in the Email settings page.

    • People: 3
      Replies: 4
    • December 23, 2021
    • The support process

      This is general feedback here and I hope folks at Zerto take the time to consider this carefully. We are a service provider in the US. Our clients are busy and so is our support staff. I understand you want separate cases for differing issues. Like if we have a problem VPG that is fixed […]

    • People: 2
      Replies: 1
    • December 22, 2021
    • Version 5.0 and 6.0 downloads

      We need to upgrade our Zerto version to latest but am unable to locate older versions to do so. We are currently on version 5.0U4 and running on vcenter version 6.50U1g

    • People: 1
      Replies: 4
    • December 10, 2021
    • Azure Marketplace Zerto 8 VM empty, no Zerto

      Hi all, We deployed the ZVM in a VMware cluster. We deployed the Zerto VM in Azure, from the Marketplace, but this is a empthy windows server machine. I thought this Zerto VM in Marketplace for the Cloud Appliance should be configured with the agents. the only thing that was configured..was the server name. Do […]

    • People: 2
      Replies: 1
    • December 3, 2021
1 2 3 … 11 12 13 … 57 58 59

The forum ‘Support Q & A’ is closed to new topics and replies.