• This forum has 884 topics, 1,646 replies, and was last updated July 5, 2024 by Aaron M.
    • Support Q & A
    • Update to Zerto Support Matrix

      When is Zerto going to update the Support Matrix for 9.0 U2.  It still shows only 9.0 U1 and was last updated in September 2021.   Also, when is the software going to support 7.0 U3?

    • People: 2
      Replies: 1
    • December 2, 2021
    • ZVM Logs consuming disk post Upgrade.

      ZVM logs located at D:\Program Files\Zerto\Zerto Virtual Replication\logs after upgrade from v7.5u4 to v8.0u4p1. Almost 30gb of logs (ex. Log.1234567.csv) over 24 hrs. Disk space being consumed and logs are not overwriting or archiving that I can see.  I have a support ticket in as well, but hoping someone has seen this before and might […]

    • People: 3
      Replies: 2
    • November 8, 2021
    • Removing Backups

      We have been experimenting with backups. I now want to cancel a series of jobs and regain the disk space back. Does cancelling a job also delete the previous backups? If not, how can I get the disk space back (we backup to disk)? Is there documentation on how to manage backups? I didn’t seem […]

    • People: 3
      Replies: 2
    • November 3, 2021
    • LTR Retention

      We currently have a VPG set to retain 9 weekly fulls.  If I reduce it to 4 when will the oldest full backups be removed?

    • People: 3
      Replies: 4
    • November 3, 2021
    • Random VRA disconnects

      Anyone had any issues going from 8.0u4 -> 8.5u4p1? Noticed since upgrading the VRA’s post update either alerting has changed to be much more sensitive or something has changed that has caused some random disconnects between ZVM -> VRA’s in 2 x different environments. Doesn’t seem to have any functionality issues yet but also the […]

    • People: 1
      Replies: 0
    • October 29, 2021
    • cancel FLR task

      Is there any way to cancel a FLR task that is not responsive?  stuck at 0% and the logs show that they cannot find the source file

    • People: 2
      Replies: 1
    • October 27, 2021
    • Upgrade Zerto with active VRAH

      I’m looking to upgrade my Zerto environment and noticed that I have an active Z-VRAH. Can I upgrade this environment while the helper vra is active or do I have to wait until Zerto decides its not needed anymore. I’ve noticed multiple posts that talk about not deleting it etc so I’m just wondering if […]

    • People: 2
      Replies: 1
    • October 27, 2021
    • Process to move disk on Recovery Site

      So if I have a LUN that is filling up on Recovery site but have available free disk from other LUNs, is it as easy as going into the VPG of Edit settings and under Storage, Recovery side just change the location to another datastore and let zerto/vcenter do the rest to update to new […]

    • People: 1
      Replies: 0
    • October 5, 2021
    • Open-vm-tools

      Earlier versions of Zerto did not support open-vm-tools in vmware, so VM’s using that would not re-ip during failover. As a work around we would remove open-vm-tools and instead install vm tools. Just a simple question, is this still the case? Does Zerto still not support open-vm-tools in VMware

    • People: 1
      Replies: 2
    • October 4, 2021
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