• This forum has 885 topics, 1,647 replies, and was last updated July 5, 2024 by Nana A.
    • Support Q & A
    • Failover Test error

      Hello ! I am trying to to complete a failover test on some VPGs I have created to replicate some VMs on a vCloud Director to another one. The VPGs are created with all the concerned vApps but everytime I am launching the failover test, I got this error : Protection group failover test. Failed: […]

    • People: 1
      Replies: 0
    • March 5, 2024
    • vTPM Support

      Hi all, Does Zerto support the protection of VMs with vTPMs? We are looking at using vTPM for a VM that we protect with Zerto. I have checked the compatibility matrix, and I see no reference as to if Zerto supports vTPM. The compatibility matrix does mention that VM encryption is not supported, and vTPM […]

    • People: 6
      Replies: 5
    • February 9, 2024
    • How to silence VPG0043 error

      How to silence VPG0043 error: The Microsoft default SAN policy Changing disks to online via disk part does not clear alert and we do not want to disable alert

    • People: 3
      Replies: 6
    • February 9, 2024
    • 8.5 download

      Hi Is there anyway of getting a download link for Zerto 8.5 – seems its not available to download anymore and need it before getting updated to 9.0. Support contract has lapsed so cant open a ticket.

    • People: 3
      Replies: 2
    • January 31, 2024
    • Losing Journal History

      We have set Journal to 30 days 2 weeks ago however we are seeing varying journal history on VPGs. Why would we be losing journal history?

    • People: 1
      Replies: 0
    • January 29, 2024
    • Edit Journal for vm

      I need to expand the Journal size of the vm but not seeing how to do this.  Still new to the application and is a newer setup.   Thank you.

    • People: 2
      Replies: 1
    • January 9, 2024
    • ZSSP Stuck at Loading

      ZCM: 10.0 U2 Build 10020061294 ZVML: 10.0 U1 Build 10010121868 Dear Experts, I was working on a demo environment for ZCM and ZSSP. When I access https://<zvm>/zssp and log in using the credential defined in Keycloak, it kept stuck at ‘loading’. I can see a session was created for the ZSSP user in Keycloak. I […]

    • People: 2
      Replies: 1
    • December 30, 2023
    • How to exclude vRA IP Range from ZVM Proxy config

      Hi, I am running ZVM Appliance 10U2 pointing to VMware vCD and vCenter. ZVM and vRA are not in the same IP Range. ZVM and ESXi host are in different IP range A proxy is configured inside ZVML to control its outgoing flows, and vCD and vCenter are properly excluded for avoiding uselessly passing the […]

    • People: 1
      Replies: 1
    • December 15, 2023
    • ZVM x ZCM

      I configured two sites, when integrating with ZCM, the ZVM login is redirected to the login screen.I configured two sites, when integrating with ZCM, the ZVM login is redirected to the login screen. Has anyone had this type of problem? Thanks,

    • People: 1
      Replies: 0
    • December 1, 2023
    • Can’t see the cases from my organization

      Hi team, I opened my account with the email instructed by my manager, but for some reason I can’t see my organization’s open cases with Zerto. This is inconvenient as I must enroll in the process of solving issues with our infrastructure. What is the process to get enrolled in my company’s account? Best regards,

    • People: 3
      Replies: 3
    • November 23, 2023
    • Migration VMs from Esxi to Hyperv

      Hi Everyone, I was given a PoC task to complete to test migration VMs from Esxi to Hyperv. I have done some digging ad come to the conclusion that I need vcentre on Esxi and scvmm on hyper-v as the mandatory requirement to use Zerto replication to seeding the VMs and failover. however I now […]

    • People: 3
      Replies: 2
    • November 20, 2023
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