• This forum has 884 topics, 1,646 replies, and was last updated July 5, 2024 by Aaron M.
    • Support Q & A
    • VCenter Upgrade

      We are looking at upgrading our recovery hypervisor from VMWare 6.5.0.10000 Build 5973321 to probably Version 6.7.0.30000 or later. Is there any precautions or steps we have to take in order to ensure we don’t break any components in Zerto or lose any data/checkpoints?

    • People: 2
      Replies: 1
    • November 14, 2019
    • ZVM OS upgrade from Win 2008

      Hello, Can ZVM support the in-place upgrade of the OS from Win2008 to 2012 or higher? If it’s not supported, what options do we have? Can we install ZVM on a new server, complete the pairing, and import VPGs?

    • People: 2
      Replies: 1
    • November 14, 2019
    • SQL Database on an external SQL

      The ZVM for our production site has its SQL Database on an external SQL 2008 R2 SP1. We need to migrate this to a newer SQL 2016 SP2 server as the 2008 server is due to be decommissioned. Do you have a KB or guide for this process?

    • People: 3
      Replies: 3
    • November 14, 2019
    • operations from live failover to commit

      Is it possible to perform the following three operations from live failover to commit? 1. Power on / off the recovery VM using vCenter 2.IOPS limit setting of recovery VM using vCenter 3. Upgrade VMwareTool of recovery VM using vCenter

    • People: 2
      Replies: 1
    • November 14, 2019
    • Zerto DR

      We have installed ZVR 7.0u2 for Datacenter migration , post migration we are planning to use the same ZVR for DR purposes. Please confirm us that we can use same ZVR with site pairing option to configure for DR activity.

    • People: 2
      Replies: 1
    • November 14, 2019
    • Supported Portal Languages

      I am being asked by our product team about different language portal support within Zerto. More directly around the ZVM and ZSSP. Are there options available to change the display language within these portals outside of the installed language of the OS these run on? Could a client accessing the ZSSP switch for English to […]

    • People: 4
      Replies: 3
    • November 12, 2019
    • How can I access SSH to VRA?

      Hi I tried to access SSH to VRA by using PUTTY I put SSH.ppk file to Auth and ip and root for host ID but failed “Authenticating with public key “imported-key” “Unable to load private key (createkey failed)” Please tell me what did I miss

    • People: 2
      Replies: 3
    • November 12, 2019
    • SQL Express Upgrade Problem

      Now Zerto 7.5 for vSphere is running on the environment, the db is running in Sql 12.0.2000.8 (2014) Express Edition. Now I plan to upgrade sql express 2014 to Sql express 2014 SP2 (12.0.5000.0 (2014 SP2)), does it support ? Remark: The SQL express and ZVM is running in same host.

    • People: 2
      Replies: 1
    • November 12, 2019
    • end of general support for 6.5 and technical guida

      Hello, Looking at this document (http://s3.amazonaws.com/zertodownload_docs/Latest/Zerto%20Virtual%20Replication%20Product%20Version%20Lifecycle%20Matrix.pdf), it seems that version 6.5 is past the “end of general support” phase. Could you let us know exactly what we lose by staying on this version? The document also mentions a “technical guidance phase”. What exactly is that? Thanks,

    • People: 2
      Replies: 1
    • November 11, 2019
    • Bitmap sync end time?

      Hi guys is there a way to know/find out when a bitmap sync finish? I have this customer who has some Bitmap Sync during the night which take about 1 to almost 3 hours – I know there is something else going  on – but while they increase link speed to at least 500MB they […]

    • People: 4
      Replies: 7
    • November 10, 2019
    • Can Service Provider run ESXi 6.7 U3 if customer

      Hi, According to v6.5 “Interoperability Matrix for Zerto Environments” page 9 VMware ESXi 6.7 U3 will be supported starting from Zerto 6.5U4P1. We as service provider run 6.5U4P1. Customer who sends replicas to us is on 6.5U4. Can we upgrade our ESXi hosts to 6.7 U3 and will Zerto replica keep on working or will […]

    • People: 2
      Replies: 1
    • November 8, 2019
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