• This forum has 885 topics, 1,647 replies, and was last updated July 5, 2024 by Nana A.
    • Support Q & A
    • Upgrade to Server 2016

      The server that Zerto is currently running on is 2008R2 and we need to upgrade to 2016. How do we do this without loosing the Zerto install and configuration?

    • People: 2
      Replies: 1
    • September 26, 2019
    • Snapshot replication

      Posting this on behalf of  Dimitris.T Dear support, a colleague is going to upgrade an application and needs to take a snapshot for security reason. i can understand that if the process run smoothly i just have to delete the snapshot and zerto will be fine. BUT if he has to move/return to the snapshot, […]

    • People: 3
      Replies: 3
    • September 26, 2019
    • vSphere Plugin uninstall

      Posting this on behalf of David.Y Can the vSphere Plugin be removed by some other method than uninstalling the ZVM from the Windows server? (KB000001497)  

    • People: 4
      Replies: 4
    • September 26, 2019
    • Zorg Resources from non-vCD Manasged Clusters

      Hello, This is just a question to confirm whether or not this is supported, or is in future releases. We have a VPG replicating from vCenter into vCD which works fine, however we’re getting some outside of ZORG errors. The source vCenter does have some of its clusters managed by a vCloud Director instance, however […]

    • People: 4
      Replies: 3
    • September 26, 2019
    • How to Enable LTR

      Hey guys, I’ve setup an Azure Databox Gateway that we would like to couple with LTR to test, but I’m not able to find the way to enable LTR. Is a new site required for this? It looks like LTR is just disabled at a higher level than the VPG’s. Please let me know Cheers […]

    • People: 4
      Replies: 4
    • September 26, 2019
    • Upgrade version 6.0 to 6.5 U4 Fails

      “Upgrade Failed The Installer failed to upgrade Zerto Virtual Manager on this compter. Package: Zerto Virtual Replication Error: Service ‘Zerto Virtual Manager’ (ZertoZvm) could not be installed. Verify that you have sufficient privileges to install system services.” I have used an account with local administrator access and log on as a service right. Any ideas […]

    • People: 2
      Replies: 1
    • September 26, 2019
    • Failover questions

      Is there a limit on how many VPGs we can fail over at one time ? what is the best practice for failing over multiple servers. when failing over multiple servers does it apply addition timing ?

    • People: 2
      Replies: 1
    • September 25, 2019
    • Zerto Upgrade

      Hello, In my environment I am running Zerto Virtual Replication 6.5U3 and I need upgrade Zerto. What the sequency to upgrade my Zerto Solution to early version Zerto 7.5.

    • People: 4
      Replies: 3
    • September 25, 2019
    • Error when choosing Restore from Actions menu.

      I received and error message saying “You do not have the correct set of permissions for this task” when I attempt to restore an entire vm. Is this a licensing issue. I can recover files and folders, not vm’s. I do not have a vm I need to restore at this point. I am working […]

    • People: 2
      Replies: 1
    • September 25, 2019
    • Does Zerto use SSL based encryption?

      Hi all, just a quick one, as i didn’t find it clearly: does Zerto support or use SSL based encryption for data migration ? Of course I don’t mean when I connect to the console on SSL, but when the migration actually start to copy over to/from.   Thank you. Regards,   Michele

    • People: 2
      Replies: 1
    • September 24, 2019
    • Renaming a protected VM

      Please clarify if we enable VPG Sync on virtual Machine and rename the VM name and Windows name will zerto be smart to pick up the new names or will it treat it as a new server and again do a full sync?

    • People: 3
      Replies: 3
    • September 24, 2019
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