• This forum has 885 topics, 1,647 replies, and was last updated July 5, 2024 by Nana A.
    • Support Q & A
    • Zerto Journal Sizing Tool.xlsx

      As per the following Zerto documentation https://help.zerto.com/bundle/BP.Journal.Sizing.HTML.90/page/Content/Journal_Overview_and_Best_Practice/Journal_Overview_Sizing_and_Best_Practice.htm#Estimati It suggests i need to download or use the following “Zerto Journal Sizing Tool.xlsx” spreadsheet. However it doesn’t actually provide a link to it ? Where do i download it from ? Thanks Sam

    • People: 3
      Replies: 2
    • February 8, 2023
    • Failure to Re-IP

      Reaching out to the community while I work with Support on this issue : Since our upgrade of Zerto from 8.5 to 9.5 (vmware-to-vmware) , the re-IP fails ( It’s configured with the VPG ) . All compatibility requirements are met by all components . Even with the latest VM tools the problem persists. What’s […]

    • People: 2
      Replies: 2
    • January 26, 2023
    • Backup for ZCA in Azure

      We have ZCA configure in Azure platform and we wanted to protect the VM through backups. Found an article Zerto Knowledge Portal for protecting and revering ZCA in Azure, but the recommendation may not be applicable to us as it does not meet all the criteria mentioned in it and wanted to check if anyone […]

    • People: 1
      Replies: 0
    • January 18, 2023
    • Download software Zerto

      Dear team, Could you help us how download zerto software ? We have request to download software but we don’t received any from your site to download. thanks james  

    • People: 1
      Replies: 0
    • January 18, 2023
    • Zerto AWS Snapshot Manager is not reachable (Canno

      Zerto AWS Snapshot Manager is not reachable (Cannot obtain Ip). Please verify the AWS Snapshot Manager is powered on and reachable This problem has always occurred in the establishment of VPG from AZURE to AWS. Is there a solution? ZERTO_9.5

    • People: 2
      Replies: 1
    • January 6, 2023
    • VRA Power On After ESXi Host Exits Maint Mode

      We’ve been experiencing an issue with random VRA’s not automatically powering on after an ESXi host exits maintenance mode. Specifically, this problem is the most prevalent after the task of upgrading/patching ESXi hosts from the VUM. The issue also propagates on both the protected and recovery sites. The VRA’s that do not automatically power on […]

    • People: 2
      Replies: 2
    • January 3, 2023
    • Redireet VPG to different site

      Prod site 2 of customer needs vpg redirectoed from the DR site to the Prod site 1. Current issues is Prod site 2 is not connected to the DR site, working on that. The VPG from Prod site 2 is currently running at the DR site. Editing of the VPG is not possible until the […]

    • People: 1
      Replies: 2
    • December 26, 2022
    • Concurrent ZVM operations

      Hi there, i have found the limit of 50 vms and 150 volumes for concurrent ZVM operations in zerto’s doc. Which operations are defined as “ZVM operations”? Failover & Failover Test are included? Thank you in advance Ilario  

    • People: 1
      Replies: 0
    • December 16, 2022
    • Z-VRAH question

      Hello everyone, I have a question about these Z-VRAH. We have a lot of these on a single Z-VRA_ESX Host and I wonder if we can delete some of them (we have some storage issues). I read that they are needed if the load on the esx hosts is too high? (correct me if I […]

    • People: 1
      Replies: 2
    • December 15, 2022
    • How long can you leave VPG in a non-commit state a

      Just a general question, how long can you leave a VPG in a non-commit state after live fail-over?. My guess is it all depends on how much space you have for the journal, but I wanted to check. We have a Server that has been acting up ever since it had windows patching done, it […]

    • People: 4
      Replies: 3
    • December 11, 2022
    • How to seed a large volume

      We have a 2TB data drive that we are about to add to one of the servers that is replicated with Zerto. Instead of adding it to the server at our primary site and letting it replicate over the WAN, I’d like to send a USB to our DR site and have it seeded there […]

    • People: 5
      Replies: 4
    • December 11, 2022
    • Zerto Support Expiration Date

      Hi Zerto Team. I would like to ask for your assitance on how to check Expiration date of the Zerto Tech Support. I’ll check on the turnover documents from my resigned colleague however I can’t see any details on the Tech support expiration date of our Zerto  Replication Environment.   Thank you & Best regards.

    • People: 3
      Replies: 2
    • December 10, 2022
    • System Center Virtual Machine Manager migration

      Hi, Did anyone migrate the SCVMM server itself with Zerto? Source on Hyper-V Destination on VMware Both ZVM deployed on VMware platform. Is there any recommendation about how to migrate the SCVMM server (if it possible) ? Thank you for your feedback in advance

    • People: 2
      Replies: 1
    • December 5, 2022
    • Throttle changes in 9.0U1 make no sense

      It appears something was changed in version 9.0 regarding the bandwidth throttle. After we upgraded to 9.0U1, replication has slowed to a crawl across our 10 gigabit connection. We previously set the throttle to 1000 “MB“, which should have been 8 gigabits, according to Zerto support. I attempted to increase the setting to see if […]

    • People: 3
      Replies: 4
    • December 4, 2022
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