• This forum has 554 topics, 1,464 replies, and was last updated July 2, 2024 by Mike C.
    • VMware
    • VPG rollback Error

      Hi All, Since upgrading to ZVR 5.5 u4 and vCloud 9.1 we have seen issues around fail over test timing out for VPG’s randomly then roll back failing causing the worse case situation of VPG force delete, stuck VM clean up etc.   We are aware of adding time out tweaks and have done so […]

    • People: 2
      Replies: 2
    • January 16, 2019
    • Refresh Storage Information

      I updated my install a week or two ago to the latest version (6.5 U1 Patch 1).  Now in vCenter we constantly have tasks that Zerto is “Refreshing Storage Information”.  Is there a way to make this stop?  It’s a little noisy, and makes it difficult to take a quick look and track other activity […]

    • People: 7
      Replies: 8
    • January 14, 2019
    • Replication provider to provider

      Hi, more than a customer asked us, as CSP using vCD 8.10, to connect and replicate on another vCD of another CSP to have provider’s redundancy. This is not the first request we had, and we don’t have a positive answer from Zerto to this problem. Has anybody in the community found a solution to […]

    • People: 1
      Replies: 0
    • January 2, 2019
    • 24 Limitation to Offsite Backup

      Does anyone else have an issue with their offsite backup failing after 24 hours? I have been working with Support on backup failures for about a month and we finally got everything fix but the issue with VPGs that are over 600 GB fail because they take over 24 hours to backup. How is everyone […]

    • People: 1
      Replies: 1
    • December 24, 2018
    • VM hostname lost after failover

      After customer did a failover the VM started on the recovery site without hostname, the IP got changed as was specified on the VPG, but the hostname came empty. Running Zerto version 6.0 Update 3 Patch 2.

    • People: 1
      Replies: 0
    • December 21, 2018
    • Find Orphan / disconnected VMDKs

      Is there a method I can use to find VMDKs that are used by Zerto?  I found two orphaned VMDKs today accidentally and would love to be able to search my datastores and see if there are others that are not associated with a VPG.  I’ll do it manually if I have too I just […]

    • People: 5
      Replies: 4
    • December 20, 2018
    • VMX files

      Hi, We’re browsing the replica datastores and we’re able to identify the .vmdk (in Z-VRA-hostname folder) and journal files (in ZertoVolumes folder) . But we are not able to find the .vmx files for each virtual machine. does anyone know where we can find these .vmx files?   thanks in advance

    • People: 2
      Replies: 3
    • December 17, 2018
    • Offsite Clone failure

      Hi, We’re trying to make an offsite clone of a VPG (4 servers, one of them of 8,5TB) and we always get an error after a lot of hours: “Clone failure. Error attaching the disk 3 times”. We’re not able to find more information about that. has someone get this kind of problems using offsite […]

    • People: 1
      Replies: 0
    • December 17, 2018
    • Using the VMware Update Manager with Zerto

      We are currently trying to update our vSphere infrastructure using the vMware Update Manager. The typical behavior when we remediate the host or cluster should be that the host is send to maintenance mode and then patching should take place. But having Zertos vRAs running on the ESXi-hosts, seems to prevent the hosts from being able […]

    • People: 8
      Replies: 9
    • December 14, 2018
    • Site Peering with different ZVM vesion

      The scenario, I have two different versions (5.5 & 6.5) of Zerto Virtual Replication Instances in the environment. The ZVM 5.5 instance configured on VMware vSphere 6.5 & vCSA 6.5 – Production Site Another ZVM instance support VMWare vSphere 6.5 & vCSA 6.7 – DR Site The questions are: Can two different versions of ZVM […]

    • People: 2
      Replies: 3
    • December 7, 2018
    • Journal Storage Datastore Views

      is there some other point or gui view that show the amount of data store usage/size and assignment of the journal data store?  the only place I’ve been able to see it is in the ‘edit vpg’ > replication tab > VM settings > ‘Journal Data store’ column.  there seems to be an exportable xls […]

    • People: 1
      Replies: 0
    • December 6, 2018
    • Duplicate VRA

      looking at a few vmware data stores, I’m seeing Duplicate VRA’s (not VRAH shadow vra’s helpers) on different datastores in the recovery site. so two questions, which one (VRA) is active and can I deleted the copy?

    • People: 1
      Replies: 0
    • December 4, 2018
    • Testing subnet

      I’ve read a bit in the documentation about test networking, but I wanted to ask the community what they have configured for themselves when it comes to a test network. We’re an infoblox shop, with two DCs testing failover in our VCenters that do not utilize nsx or any kind of spread network.  So if […]

    • People: 2
      Replies: 1
    • December 4, 2018
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