• This topic has 8 replies, 7 voices, and was last updated January 14, 2019 by Robin N.

Refresh Storage Information

  • Mike C
    November 30, 2018 12:33:50 PM

    I updated my install a week or two ago to the latest version (6.5 U1 Patch 1).  Now in vCenter we constantly have tasks that Zerto is “Refreshing Storage Information”.  Is there a way to make this stop?  It’s a little noisy, and makes it difficult to take a quick look and track other activity in the task pane.

    Amy M
    November 30, 2018 01:12:36 PM

    Please contact Zerto Support to review this.  They have some options to reduce the amount of refreshes.

    Thanks for letting us know.

    Amy Mitchell

    Zerto Product Manager

    Mike C
    November 30, 2018 01:21:00 PM

    Thanks Amy, I just did.

    Larry W
    December 2, 2018 06:22:33 AM

    I too just updated to 6.5 U1 Patch 1 and also constantly getting these “Refresh Storage Information” messages in vCenter.

    Mike C
    December 2, 2018 04:07:05 PM

    Larry, just open a ticket.  It’s a 30 second fix until they can update their code.

    N M
    December 4, 2018 10:13:36 PM

    We have run into the same issue after upgrading in the lab… I’ve opened a case with support but happy to know that its not just us and that Zerto is aware.

    Thanks yall!

    Anthony S
    January 4, 2019 04:02:57 PM

    Still happening in 6.5 u2.  I did open a ticket today.  Why can’t they just give us the fix.

    Tagged: 
    Simon L
    January 9, 2019 08:00:04 PM

    I opened a ticket with Zerto – The fix is as easy as this.

    In regards to the issue you are experiencing, this alert is a known issue in ZVR 6.5 U2.

    Here is the tweak that can be applied which will set the refresh operation to occur every 5 minutes:

    In order to apply the tweak, please follow the steps below:

    1. RDP to the ZVM server
    2. Open the file C:\Program Files\Zerto\Zerto Virtual Replication\tweaks.txt
    3. Add the line: t_ZvmMonitorDatastoresWakeupMs = 300000
    4. Save the file
    5. Restart the Zerto Virtual Manager service

    Please note that this alert doesn’t have any functional impact on the environment.

     

    Robin N
    January 14, 2019 09:51:38 AM

    I’m also experiencing this on 6.5u2. Thanks Ben A for posting the workaround!

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