• This topic has 1 reply, 2 voices, and was last updated August 28, 2019 by Michael R.

Analytics data not availible

  • Joseph R
    August 28, 2019 02:35:34 PM
    Good Morning,
    We are getting the following error under ZA planning:
    Data is not available.
    To use Zerto resource Planning verify:
    • “Enable Zerto SaaS features” is selected (in ZVM > Options menu > About).
    • You are running a ZVM connected to a vCenter Server, with Zerto v7.0U1 or later.

    Both of these requirements have been met though, is there something additional to do ?

    Michael R
    August 28, 2019 08:30:15 PM

    Hello Joseph R,

    Thank you for raising this question within the myZerto Community Support Forum.
    This type of question would be better supported by opening a Zerto Support case.
    Please reference the Zerto Support Options page prior to opening a case in order to select the appropriate severity.
    You can then proceed with opening a case.

    Our Support team will then engage with you based upon the SLA’s published on the Zerto Support Options page.

    Regards,
    Zerto Support

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