- This topic has 4 replies, 1 voice, and was last updated November 28, 2022 by .
CSP – customer version difference implications
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Hello,
My name is Contara from Zerto Support.
The CSP upgrade to 7.0 will be failed due to the customer is running on 6.0.
Thank you.
Hi Contara,
Just to confirm, the upgrade for 7.0 will not work and will sate the error being the customer site being 6.0
Kind regards,
Bethany
Hello Bethany,
Brian from Zerto here.
Your statement is correct. All sites paired have to be at the most 1 version apart to be able to upgrade.
If you wish to install Zerto 7.0, you will need the customer to upgrade to at least Zerto 6.5
https://www.zerto.com/myzerto/knowledge-base/zvm-upgrade-best-practices/
The forum ‘Support Q & A’ is closed to new topics and replies.