• This topic has 5 replies, 5 voices, and was last updated July 3, 2024 by .

Offline Upgrade of Zerto Appliance

  • Team N
    February 9, 2024 09:11:51 AM

    I need to upgrade our Zerto Virtual Appliance from 10.0 U1 to latest 10.0 U2.

     

    The problem ist that we have no direct internet connection. I found an article how to configure a proxy for all pods, but still the update fails.

    DNS is also resolved via proxy, so ping or lookup of domains will fail.

    I downloaded the upgrade package and .sig manually and put it in the upgrade directory, but in between the upgrade process the job exits with the following error:

     

    ERROR: Failed to upgrade to zvm version 10.0.20.1643
    ERROR: Failure reason: “Required TCP resources cannot be accessed: zertodownloads.s3.amazonaws.com:443, zapps.zerto.com:443, keyserver.ubuntu.com:80”

     

    Is there a way to work around this problem?

    February 21, 2024 01:43:37 PM

    Hello,

    do you have a solution for that? I need also an option to upgrade them offline. I received all time same failure message: Upgrade validations failed. Reason: Required HTTP resources cannot be accessed: https://httpredir.debian.org/, https://security.debian.org/, https://zvml-upgrade.s3.amazonaws.com/

    Jeremy M
    February 21, 2024 06:21:02 PM

    There should be a much easier way to apply updates. The ZVMA is not a very good experience so far.

    Bartlomiej P
    February 22, 2024 01:11:27 PM

    Hello Colleages,

    as far as I know:

    https://help.zerto.com/bundle/RN.HTML.10.0_U3/page/what_s_new_in_zerto_10_0_update_3.html

    ZVMA Offline Mode

    ZVM Appliance now supports both online and offline clean deployment from Zerto version 10_U2 Patch 1. You can then upgrade to any later version. This feature is available from version 10_U2 Patch 1.

    BR,

    Bart

    Jeremy M
    May 24, 2024 05:43:18 PM

    Sow how do you get off of 10.0U1 to 10.0U2 using offline media?

    July 3, 2024 08:43:53 AM

    Hello,

    I have the same issue.  Is there anyone who knows how we can upgrade zerto appliance from 10.0.u1 to 10.0.u2 or later using offline media?

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