• This topic has 2 replies, 2 voices, and was last updated June 22, 2017 by Adam S.

Support documents images and links broken

  • Santiago S
    June 2, 2017 05:34:11 PM

    Hi. I have tree points to discuss here.

    As a customer, I discovered that they are some documents into the knowledge-base that haves image links or lost references: As an example I’m copying two bellow:

    1-Broken Images:

    Pre/Post Recovery Scripts with Zerto

    2-Broken Link:

    Zerto Virtual Replication Journal Overview and Best Practices

    (On these one clic on link bellow “See Also” and you’ll see and URL like “https://na10.salesforce.com/_ui/selfservice/support/SelfServiceSolution/d?id=501F0000000M9vS” with the message “You are no longer logged in. Your session may have timed out. – Please login again to continue.”. I’m already logged in into “myzerto” portal)

    3-Additionally I found that the knowledge base articles don’t have any date or reference about the “publication date” and “last update” which I personally find very useful to read.

     

    Regards,

    ~SMS

    Santiago S
    June 5, 2017 01:05:23 PM

    Hi: Another example:

    Architecture Review of Zerto Virtual Replication (Cloud – ICDR)

    ~SMS

     

    Adam S
    June 22, 2017 02:18:51 AM

    Hi Santiago,

    Sorry for the late response. This has been forwarded to our web team to investigate.

    Thank you

    Hi Everyone, I'm the new(ish) chief evangelist for Zerto. I'll be the first to admit that I have an addiction to startups with cool technology and I love my current day job :-). Seriously, if there was an AA equivalent for startups, I'd be finding myself at those meetings rather quickly! My background is all technical in nature. In past lives I've been a senior VMware instructor, VMware design consultant, cloud architect, NetApp engineer, etc, etc. Most recently I came from SimpliVity where I was a director in the Office of the CTO. I've got a slew of fancy letters behind my name from various certs (really good test taker here). If there is anything I can do to enhance or otherwise help make your Zerto journey as amazing as possible please don't hesitate to ask! As much as I am an evangelist from Zerto to the world and amazing customers, I am also an evangelist for those same people back to the internal folks we have here at Zerto. Anything I can do to help please let me know. Enjoy the Journey My Friends. :-) --Sekora "Know the rules well, so that you may break them effectively." Dalai Llama XIV

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