• This topic has 8 replies, 8 voices, and was last updated September 9, 2016 by IMS-JOC M.

Training for 4.5?

  • Nathan D
    June 21, 2016 06:03:33 PM

    I see ads and stuff showing new training available for ZCP 4.5 etc.   But created a myZerto account and only seeing older courses in there.   Are they going to be available soon?   Or is there something else I need to do to get access to them?

     

    **EDIT** we are a Zerto customer, but i did see it’s only available to customers & partners.   Maybe I just need to prove I’m a customer to support and they’ll enable those courses.

    Hein H
    June 21, 2016 09:53:26 PM

    Hello,

    When you select the “Training” link in top right corner of your myZerto screen you should be transferred to our MyZerto University. In the “My Courses” there should be a Zerto Certified Professional ZCP Basic 4.5 course available to you.

    If you don’t see that course listed please let us know and we can look into this for you.

     

    Thank you,

    Shaun Finn | Zerto | Implementation Specialist

    John M
    July 19, 2016 06:46:46 PM

    I have the same problem. I cannot see the 4.5 training in My Courses list. We are a customer as well. Is there something I need to provide?

    Bruno L
    July 19, 2016 07:37:52 PM

    Thanks for letting us know about this! I apologize about the confusion and have adjusted your access so that ZCP Basic 4.5 should now be available. Get in touch at training@zerto.com if there are still issues or if we can help with anything else.

    – Kevin

    Gagandeep S
    August 9, 2016 06:53:05 PM

    I have the same issue with training

    Michael G
    August 17, 2016 05:41:43 PM

    Same for me.  When I click on the Training link the screen flashes and takes me back to the ‘Home’ screen.

    Jesse H
    August 18, 2016 02:25:03 PM

    Same experience as others.  Tried using different browsers but same result.  Click Training, but nothing about training coming up.

    Bruno L
    August 18, 2016 02:53:12 PM

    Hi guys, thanks for bringing the issues to our attention! Already replied to a couple over email, but happy to tackle any others we haven’t addressed yet. If you haven’t already, please shoot us an email at training@zerto.com and someone from the team will get back to you ASAP. We’ll be able to more efficiently support you through the ticket system that training@zerto.com uses. Thank you!

    IMS-JOC M
    September 9, 2016 05:36:37 AM

    Hi,

    I am having the same issue. I am Zerto customer and when I click on Training there is no course available in the catalogue. Please help.

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