• This topic has 0 replies, 1 voice, and was last updated July 30, 2019 by Michael N.

Unable to run ZertoDiagnostics.exe

  • Michael N
    July 30, 2019 09:41:08 PM

    Zerto Version 7 Update 2. Have you experienced something similar?

    Diagnostics logs:

    An error occurred while receiving the HTTP response to http://localhost:9080/ZvmService/LogCollector. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to the service shutting down). See server logs for more details. —> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. —> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. —> System

    Windows Error:

    Faulting application name: ZertoDiagnostics.exe, version: 7.0.20.80, time stamp: 0x5d302e96
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.19358, time stamp: 0x5ccf981a
    Exception code: 0xe0434352
    Fault offset: 0x00013ce8
    Faulting process id: 0x22fc
    Faulting application start time: 0x01d54712b24264d1
    Faulting application path: C:\Program Files\Zerto\Zerto Virtual Replication\ZertoDiagnostics.exe
    Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
    Report Id: fa7c35c0-b305-11e9-80ee-00505688229f
    Faulting package full name:
    Faulting package-relative application ID:

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