upgrade question

Hello,

Contara from Zerto Support.

1 Please check below link:

Upgrading Your Zerto Environment

http://s3.amazonaws.com/zertodownload_docs/Latest/Upgrading%20Zerto%20Virtual%20Replication.pdf?cb=1588278622

2. Where do I get the upgrade files?

https://www.zerto.com/myzerto/support/

Click on “Software Downloads”

Thank you.

The first link states to take a backup but doesn’t go into detail on the process.

1. Is there a way to manually backup the Zerto config?
2. Is a VMware snapshot before upgrading a supported backup method?

Hello, Atir from Support here.

You can export a CSV file from the VPG tab by clicking Export or use this tool:

https://www.zerto.com/myzerto/knowledge-base/exporting-and-importing-vpg-settings-with-zerto-diagnostic-tool/

For your second question, yes it is Ok to take a snapshot of the ZVM before upgrading.

Thanks

I’ve successfully upgraded my PROD Zerto install. I was about to upgrade my DR install and I noticed there is ZVM and two VRA’s (1 per host) but there is also a VRAH for one of DR hosts. Does this change the upgrade procedure in any way? I searched through the first document in this thread and there is no mention of a VRAH.

Hi, Atir here.

No, it doesn’t.

What is a Helper VRA?

• A VRA Helper is a VM linked to a VRA, which provides additional available SCSI targets.
• A VRA Helper does not have an OS and therefore does not have an IP address or use VMware tools.
• A VRA Helper is created proactively at the target site and prior to the target VRA reaching the SCSI target limit. Normally, once a VRA or a Helper reaches 50 attached volumes, the ZVM will create and deploy a new VRA helper.
• Similar to a VRA, a VRA Helper must be left to Zerto Virtual Replication to manage, and must not be modified for any reason.